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Legal

Privacy Policy

Your health information is handled in accordance with the Australian Privacy Principles.

Collection of Information

We collect personal and health information necessary to provide you with safe, high quality medical care. This may include your name, contact details, Medicare number, medical history, medications, allergies and family history.

Use and Disclosure

Your information is used to provide care and is only disclosed with your consent, to other treating practitioners involved in your care, or where required or authorised by law.

Storage and Security

Records are held securely in electronic and paper form, with access limited to authorised staff. Our systems are protected by passwords, encryption and physical security measures.

Access to Your Records

You may request access to, or a transfer of, your medical records. Requests must be made in writing and an administrative fee may apply.

Complaints

If you have a concern about how your information has been handled, please speak with our practice manager. You may also contact the Office of the Australian Information Commissioner.